Home FAQs Why was my order cancelled?

Why was my order cancelled?

Last updated on Oct 26, 2026

If payment is not received within 24 hours of placing your order, it is automatically cancelled.

If your order has been cancelled, please don't send a payment for it. Place a new order first.

We understand that mistakes can happen. If you send a payment for an order that has been cancelled, we will add the amount as store credit to your account, which you can use toward a new order.


Ready to shop? Browse the East Van Buds shop ยท See what's on sale