Home SHIPPING & DELIVERY Where is my order?

Where is my order?

Last updated on Oct 26, 2026

Shipped orders (Canada Post or other carriers): orders ship within 1-2 business days of payment. You'll get your tracking number by email once your order ships. Follow it at ParcelTracks. Updates start once the carrier scans your package.

Same-day delivery: you'll get a live tracking link by email once the courier has your order. See Same-day delivery for the delivery window.

Please note: we see the same tracking information you do. Sometimes a carrier is slow to scan a package, but if you have a tracking number, your order is on its way and updates will appear at its next checkpoint.

Still no update after 10 business days? See Why hasn't my order arrived?


Ready to shop? Browse the East Van Buds shop ยท See what's on sale